ZenTao Open-Source (Earlier than 12.5.3 Series)
1 Introduction
1.1  About ZenTao
1.2  Introduction PDF
1.3  Technical Support
1.4  Follow Us
2 Installation
2.1  Choose the Right Installation
2.2  ZenTao Cloud
2.3  One-click Installation for Windows
2.4  One-click Installation for Linux
2.5  Lampp Installation in Linux
2.6  Source Code Installation (for all systems)
2.7  Source Code Installation for macOS
2.8  XAMPP-VM Installation for macOS
2.9  XAMPP Installation for macOS
2.10  Install ZenTao in Docker
2.11  Install httpd, Mariadb, PHP 7.2 in Cent OS 8
2.12  Softaculous Service
2.13  Install Ioncube
3 Update
3.1  Update ZenTao
3.2  Update by Source Code (for all systems)
3.3  Update for One-Click Installation for Windows (xampp)
3.4  Update for One-Click Installation for Linux
4 Users and Groups
4.1  Company Structure
4.2  Add a User
4.3  Manage Users in batches
4.4  Groups and Privileges
5 Quick Start
5.1  Project and Task Management
5.2  Bug Tracking
5.3  Product Management
5.4  Todo Management
6 Basic Application
6.1  Basic Workflow
6.2  Agile and Scrum
6.3  ZenTao and Scrum
6.4  ZenTao Tutorial for Rookies
6.5  Create a Product
6.6  Create a Story
6.7  Create a Project
6.8  Confirm a Story
6.9  Decompose Stories into Tasks
6.10  Report a Bug
6.11  Manage Contacts
6.12  Customization
6.13  Import Excel, CSV Files
6.14  Document Management
6.15  Work Mode
6.16  Points
6.17  Required Field
6.18  Privileges
6.19  Annual Work Summary
7 Advanced Application
7.1 Workflow
7.1.1  ZenTao Workflow
7.2 Individual management
7.2.1  My Todo
7.2.2  My Task, Story and Bug
7.2.3  My Profile
7.3 Product Owner
7.3.1  Manage a Product
7.3.2  Manage a Product Line
7.3.3  Create and Review a Story
7.3.4  Change and Review a Story
7.3.5  Status and Phase
7.3.6  Story Writing
7.3.7  Product Module
7.3.8  Release Plan
7.3.9  Create a Release
7.3.10  Roadmap
7.3.11  Documents
7.3.12  Planning Meetings
7.3.13  Daily Scrum, Review and Retrospective Meetings
7.3.14  Story Reports
7.4 Scrum Master
7.4.1  Create a Sprint
7.4.2  Set a Team
7.4.3  Confirm a Story
7.4.4  Task Breakdown
7.4.5  Daily Standup Meetings
7.4.6  Check Project Progress via Burndown Chart
7.4.7  Check Project Progress via Lists
7.4.8  Review and Retrospective Meetings
7.4.9  Basic reports on tasks
7.5 Development Team
7.5.1  Project planning meeting and task breakdown
7.5.2  Claim tasks and update efforts
7.5.3  Kanban and Tree Diagram
7.5.4  Build
7.5.5  Test Request
7.5.6  Resolve a Bug
7.5.7  Documents
7.5.8  Confirm Bugs
7.6 Test Team
7.6.1  Bug Tracking
7.6.2  Report a Bug
7.6.3  Verify and Close a Bug
7.6.4  Activate a Bug
7.6.5  Find a Bug
7.6.6  Test Case
7.6.7  Create and Review Test Cases
7.6.8  Test Suites, Public Case Libs and Reports
7.6.9  Manage Test Requests
7.6.10  Run Cases and Report Bugs
7.6.11  Reports
8 Configuration
8.1 Maintain ZenTao
8.1.1  Initialize scripts
8.1.2  Data Backup
8.1.3  Recover the Deleted
8.1.4  Update Burndown Charts
8.1.5  ZenTao Remote Host
8.2 Deploy ZenTao
8.2.1  Guest Login
8.2.2  Email Notification
8.2.3  Set Super Admin
8.2.4  Static Access
8.2.5  Remove "zentao" from URL
8.2.6  Integrate SVN
8.2.7  Integrate Git
8.2.8  Integrate Webhook
8.2.9  Integrate Xuan.im
8.2.10  Integrate Zdoo
8.2.11  Integrate Third-Party Apps
8.2.12  Password-Free Login
8.2.13  Translation Add-on
8.2.14  Integrate Jenkins
8.2.15  Extension
8.2.16  Fix Weak Password
9 Customization
9.1  Introduction
9.2  Directory
9.3  Find Codes
9.4  Database Structure
9.5  Common Modules
9.6  Add Features to Menu
9.7  Set Privileges to Modules
9.8  Examples: modify language prompt
9.9  Examples: set priority when creating bugs
9.10  Extension Editor
9.11  Feature Limitation
9.12  ZenTao Packaging Standards 1.1
10 Misc
10.1  About Third-Party Code
10.2  Support ZenTao
10.3  ZenTao Service
10.4  Acknowledgement

Resolve a Bug

2015-09-11 14:21:23
azalea
7291
Last edited by Taotao on 2018-11-15 15:24:28

Once bugs are reported, the QA team can start to test, and so come the bugs. Therefore, the Dev team's main job is to solve bugs. In ZenTao, the bug workflow is simple, which is


Report bugs(QA team)  => solve bugs (developers) => close bugs(testing team).


There is also a bug activation workflow,


Report bugs(QA team) => solve bugs(developers) => acceptance failed(QA team) => activate bugs => resolve bugs => accept and close.


What the developers need to do is to resolve the bugs they are in charge in ZenTao.


1. Bug list in Project

Go to QA-> Bug and you will see all the bugs listed here.


2. Click the Resolve button in Actions to open the bug details page to debug.


3. Resolve a bug and fill in resolutions.


Note：T he followings are bug solutions in ZenTao.

  • Design Issue => no modifications needed;
  • Duplicated =>  the same bugs existed;
  • External => external reasons rather than ZenTao errors;
  • Resolved => debugged;
  • Irreproducible => bugs cannot be reproduced;
  • Postponed => deferred bugs to be fixed later rather than right now;
  • Not to resolve => will not take care of the bug;
Bugs in Resolved and Postponed status are valid bugs.
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